Returns & Exchanges

We want you to love your new purchase. If you’re not completely satisfied, let us take care of it!

  • You may return or exchange your merchandise within 15 days, strictly from the invoice date.
  • Merchandise must be unworn and unwashed.
  • Merchandise must have all tags, including any hangtags, attached.
  • Original shipping charges, duties and tax fees are nonrefundable. 
  • You will receive your refund in the original form of payment. 
  • Refunds will be processed within approx. 7 days after we receive your return 

 

Return Instructions: 

To receive a return authorization number, please fill out the form below or email support@shopgreylin.com.

  • Returns will NOT be accepted without a return authorization number. 
  • Items arriving without an authorization number will be refused. 
  • Please write the RA# clearly on the outside of the shipping box or place a note inside the return package with the RA# included. 
  • Please keep your tracking number for all returns. 
  • Exchanged merchandise will be credited as a return and a new order must be placed for new items (including new size of same style).
  • Please keep any proof of return (i.e. receipts or tracking numbers).
  • All shipments must be returned to:


Greylin
Attn: Web Returns
2812 S. Grand Ave.
Los Angeles, CA 90007
USA